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Our support team is ready to help you navigate our AI-powered legal information tools

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Contact Information

Office Address

Level 7 Maximus Towers Building 2A
Mindspace Complex, Hi-Tech City
Hyderabad 500 081
India

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Email

lexnet.in@gmail.com

Working Hours

Mon - Sun: 10:00 AM - 8:00 PM

Frequently Asked Questions

Find answers to common questions about our support and AI intelligence services

How quickly can I expect a response from support?

Our support team typically responds within minutes during business hours (10:00 AM to 8:00 PM IST). You'll receive an automated acknowledgment immediately upon submission. For legal intelligence requests, processing times vary based on complexity.

What information should I provide when requesting AI services?

To optimize our AI processing and professional validation, please provide: Clear description of your legal intelligence requirements Relevant case details or document specifications Contact preferences (email or WhatsApp) Urgency level and timeline requirements

Is AI processing available 24/7?

Our human support operates Monday to Sunday, 10:00 AM to 8:00 PM IST. However, our AI platform accepts legal intelligence requests 24/7, processing them continuously with professional validation. Simple queries are completed in 2-4 hours, while complex analysis takes 24-48 hours.

Can I share documents for AI processing?

Yes, our system supports secure document uploads for AI analysis and drafting services. All documents are processed with enterprise-grade security protocols and professional validation. Documents are used only for your specific legal intelligence requirements.

What types of assistance can your team provide?

Our support team assists with: Platform Navigation: Help with using AI tools and features Service Guidance: Explanation of legal intelligence services Technical Support: Troubleshooting and account assistance Processing Updates: Status of your AI analysis or drafting requests Professional Validation: Information about our quality assurance process

How secure is my information when contacting you?

All communications are encrypted and confidential. We follow strict data protection protocols with: Enterprise-grade encryption for all data transmission Professional confidentiality maintained by retired legal practitioners Secure processing environments for AI analysis No data retention beyond processing requirements Regular security audits and compliance verification

What makes your AI platform different from others?

Our unique approach combines: Specialized AI Models: Trained specifically on Indian legal databases Professional Validation: Every output reviewed by retired legal practitioners Quality Assurance: Multiple checkpoints ensure reliability BCI Compliance: Operating within regulatory guidelines Expert Oversight: Legal technology experts guide AI processing

How are your AI intelligence services priced?

We offer transparent, flexible pricing: Pay-per-use options for occasional requirements Subscription plans for regular users Rush processing available with additional charges Volume discounts for bulk requirements Transparent billing with no hidden costs