Our support team typically responds within minutes during business hours (10:00 AM to 8:00 PM IST). You'll receive an automated acknowledgment immediately upon submission.

To help us assist you better, please provide your full name, contact details, and a clear description of your query about our AI platform features or technical issues.

Our human support is available Monday to Sunday, from 10:00 AM to 8:00 PM IST. Our AI platform operates 24/7, accepting legal queries anytime and processing them based on complexity (2-4 hours for simple queries, 24-48 hours for complex analysis).

Yes, our system supports document uploads for technical assistance. Documents are used only to help resolve platform-related issues and are processed with strict security protocols.

Our support team assists with platform navigation, AI feature explanations, technical troubleshooting, account issues, and general questions about using our AI legal information tools.

Yes, all communications are encrypted and confidential. We follow strict data protection protocols, and support staff only access information necessary to resolve your technical queries.